Client Premier Support Services
Proactive and mission critical and advanced level support is standard across each deployment
Pro Direct Advanced Support | US Staff Based
We understand 24/7 support is critical and of utmost importance. All of our clients benefit from our constant monitoring of all systems and environments on a very granular basis all the way to 30 seconds per sensors on all Private Cloud, Managed Cloud and IaaS Infrastructure as a Service and datacenter colocation.
For all support tickets and review of those tickets please use Client Tickets Portal Login.
For all initial support please use the support@vmXcloud.com email to submit tickets. Each email submitted will create a ticket which can be reviewed, responded to and archived.
For Direct Phone Support:
201.842.7722 9 – 5 Monday to Friday
201.355.3355 24/h Monday to Sunday
877-772-2638 Toll Free 24/h Monday to Sunday
General outside support:
Use the form below to request assistance for all cloud and datacenter related matters.