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Pricing
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One Accountable Partner for Your Cloud Environment

As your managed cloud provider, vmXcloud connects you with engineers who understand your environment, respond quickly, and take responsibility for its performance. We own and operate 100% of the IT infrastructure behind your deployment. Cybersecurity and 24/7 expert support are included at a fixed monthly price defined in your contract.

  • 20+ years in the business
  • 100% vmXcloud-owned IT infrastructure
  • Cybersecurity standard on all deployments 
  • 24/7 expert support and monitoring

That infrastructure includes the servers, storage, networking, virtualization, and security stack supporting your deployment. We house the equipment in geographically dispersed, certified third-party colocation facilities.

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Protect the Systems Your Business Depends On

Your cloud provider supports workloads that your organization cannot afford to lose. vmXcloud combines owned IT infrastructure with 24/7 expert support, cybersecurity, and fixed monthly pricing to keep your environment secure and reliable.

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vmXcloud-Owned IT Infrastructure

Control of the Infrastructure Behind Your Cloud

As a cloud provider that owns its IT infrastructure, vmXcloud can make changes, resolve issues, and coordinate recovery without waiting on another capacity provider. That direct control can reduce delays when your business needs support most.

The platform includes servers, storage, networking, virtualization, and security, with hardware refreshed every three years. vmXcloud can also align your production environment with geographically separated recovery resources. Your service agreement defines any RTO and RPO commitments.

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24/7 Expert Support

Engineers Who Know Your Environment

You receive 24/7 expert support directly from engineers familiar with your workloads and service requirements, without being passed through tiered support queues. Unlimited support tickets and around-the-clock phone and email access let you request help whenever an issue occurs.

Because the engineers already understand your environment, troubleshooting can begin sooner. This dedicated cloud support also includes proactive monitoring and ongoing guidance as your requirements change.

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Security and Compliance Support

Security Aligned with Your Compliance Needs

Cybersecurity comes standard with every vmXcloud deployment. This managed cloud security support helps regulated organizations protect sensitive data and prepare for audits from the start. We tailor access controls and monitoring to your workloads while supporting requirements related to HIPAA, PCI DSS, and SOC 2.

When your environment requires dedicated resources, single-tenant-capable infrastructure can provide greater isolation. Your agreement clearly defines vmXcloud’s security responsibilities, so your IT and compliance teams know who handles day-to-day protection and how responsibilities are divided during compliance reviews.

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Fixed Monthly Pricing

Predictable Cloud Costs with a Defined Scope

Your agreement sets the monthly price for the infrastructure capacity and managed services supporting your environment. Depending on the approved design, the scope may include 24/7 direct-to-engineer support, unlimited support tickets, monitoring, backup, patching, networking, and compliance services. Finance and IT can see what the recurring cost covers before the environment goes live.

The pricing matrix also identifies capabilities that depend on your requirements, including dedicated resource pools, application-level monitoring, disaster recovery replication, and on-site data center support. vmXcloud documents those choices during scoping so they’re reflected in the contract.

When you need additional capacity or services, vmXcloud reviews and prices the change before implementation. You can see how the request will affect your fixed monthly cost before approving it.

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Long-Term Continuity

Continuity for the Systems You Depend On

vmXcloud has supported business-critical environments for more than 20 years, and several clients have remained with us for over a decade. That experience gives you a long-term managed cloud provider with a proven ability to support changing requirements over time.

Independent ownership helps preserve a consistent service model and engineering relationships. The people supporting your environment retain the context behind earlier decisions, reducing disruption when you add capacity, update applications, or plan future infrastructure changes.

Control of the Infrastructure Behind Your Cloud

As a cloud provider that owns its IT infrastructure, vmXcloud can make changes, resolve issues, and coordinate recovery without waiting on another capacity provider. That direct control can reduce delays when your business needs support most.

The platform includes servers, storage, networking, virtualization, and security, with hardware refreshed every three years. vmXcloud can also align your production environment with geographically separated recovery resources. Your service agreement defines any RTO and RPO commitments.

Engineers Who Know Your Environment

You receive 24/7 expert support directly from engineers familiar with your workloads and service requirements, without being passed through tiered support queues. Unlimited support tickets and around-the-clock phone and email access let you request help whenever an issue occurs.

Because the engineers already understand your environment, troubleshooting can begin sooner. This dedicated cloud support also includes proactive monitoring and ongoing guidance as your requirements change.

Security Aligned with Your Compliance Needs

Cybersecurity comes standard with every vmXcloud deployment. This managed cloud security support helps regulated organizations protect sensitive data and prepare for audits from the start. We tailor access controls and monitoring to your workloads while supporting requirements related to HIPAA, PCI DSS, and SOC 2.

When your environment requires dedicated resources, single-tenant-capable infrastructure can provide greater isolation. Your agreement clearly defines vmXcloud’s security responsibilities, so your IT and compliance teams know who handles day-to-day protection and how responsibilities are divided during compliance reviews.

Predictable Cloud Costs with a Defined Scope

Your agreement sets the monthly price for the infrastructure capacity and managed services supporting your environment. Depending on the approved design, the scope may include 24/7 direct-to-engineer support, unlimited support tickets, monitoring, backup, patching, networking, and compliance services. Finance and IT can see what the recurring cost covers before the environment goes live.

The pricing matrix also identifies capabilities that depend on your requirements, including dedicated resource pools, application-level monitoring, disaster recovery replication, and on-site data center support. vmXcloud documents those choices during scoping so they’re reflected in the contract.

When you need additional capacity or services, vmXcloud reviews and prices the change before implementation. You can see how the request will affect your fixed monthly cost before approving it.

Continuity for the Systems You Depend On

vmXcloud has supported business-critical environments for more than 20 years, and several clients have remained with us for over a decade. That experience gives you a long-term managed cloud provider with a proven ability to support changing requirements over time.

Independent ownership helps preserve a consistent service model and engineering relationships. The people supporting your environment retain the context behind earlier decisions, reducing disruption when you add capacity, update applications, or plan future infrastructure changes.

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What It Actually Takes to Run Cloud Infrastructure Yourself

Commodity cloud platforms provide infrastructure access, but your organization still needs experienced people to architect, secure, monitor, and support the environment. For regulated and data-sensitive organizations, that often means hiring specialized staff or placing additional responsibility on an already lean IT team.

vmXcloud combines the infrastructure with the operational expertise required to run it. Engineering, cybersecurity, monitoring, and 24/7 support are defined in one agreement and delivered for a fixed monthly price, giving you a clearer view of the total cost to operate your environment.

This model gives your organization an established cloud-operations capability without having to build and staff one internally. Your IT and compliance teams have one partner managing daily operations, technical support, and compliance coordination.

Regulated and data-sensitive organizations often evaluate cloud value by the cost of disruption and compliance gaps. vmXcloud is built for buyers who are prepared to invest in the infrastructure and expertise required to protect critical operations over the long term.

Protect Your Critical Workloads with the Right Cloud Environment

Tell a vmXcloud engineer which applications and data your business cannot afford to lose. We’ll recommend a secure managed environment aligned with your compliance requirements, recovery priorities, and budget.

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