Our infrastructure management services deliver the backbone of a resilient, high-performance cloud environment. From full hypervisor control to multi-layer redundancy across compute, network, and storage, we ensure your workloads run on a rock-solid foundation. With proactive capacity planning, right-sizing, and tenant isolation, we eliminate surprises and optimize every layer for uptime, performance, and scalability.
Enterprise-grade compute & storage Included
Enterprise compute cluster Included
All-Flash enterprise storage Included
Full hypervisor & infrastructure management Included
High-availability architecture Included
Redundant compute layers Included
Redundant network layers Included
Redundant storage layers Included
Capacity planning & forecasting Included
Infrastructure right-sizing reviews Included
Host-level resource isolation (no noisy neighbors) Included
Hardware fault domain separation Included
Dedicated resource pools per tenant (optional) Included
Hardware telemetry & predictive failure analytics Included
Cyber Security15 items
Security isn’t a feature — it’s a foundation. Our platform delivers enterprise-grade protection with always-on monitoring, layered defenses, and proactive threat mitigation. From advanced firewalls to behavioral analytics and compliance-aligned hardening, we safeguard your data and operations with zero compromise.
Managed advanced firewalling Included
Ransomware protection (optional) Included
Intrusion Detection & Prevention (IDPS) Included
Managed endpoint protection (if required) Included
Network segmentation Included
Traffic filtering Included
Role-Based Access Control (RBAC) Included
Multi-Factor Authentication (MFA) enforcement Included
Secure remote access (bastion/jump host) Included
Log aggregation & retention Included
Security patch validation & rollback support Included
Compliance-aligned hardening (CIS benchmarks) Included
Threat intelligence integration (MITRE ATT&CK) Included
Behavioral anomaly detection (UEBA/XDR) Included
Cloud-native security posture mgmt (CSPM/CNAPP) Included
Enterprise-Level Support14 items
Support is more than a helpdesk — it’s a partnership. Our direct-to-engineer model ensures you get expert help fast, with no tiered runaround. From onboarding to RCA, we’re with you every step of the way, backed by SLAs and a culture of accountability. We are the truest extension to your IT Department at the Datacenter and that is our #1 priority.
24/7/365 enterprise technical support Included
Onboarding & migration assistance Included
Direct-to-engineer support (no tiering) Included
Unlimited support tickets Included
Unlimited remote support Included
On-site datacenter remote support (optional) Included
Unlimited DR/BCP support Included
SLA-backed uptime guarantee Included
Root Cause Analysis (RCA) for critical incidents Included
Change advisory & impact review Included
Scheduled maintenance coordination Included
Continuous onboarding & migration assistance Included
Quarterly Business Reviews (QBRs) (optional) Included
Incident response SLA tracking Included
Monitoring & Performance11 items
We don’t just monitor — we optimize. Our performance services go beyond dashboards to deliver actionable insights, predictive analytics, and proactive remediation. From application-level metrics to SLA tracking, we keep your environment fast, efficient, and always in tune.
24/7 server performance monitoring Included
Resource optimization recommendations Included
Threshold-based alerting Included
Proactive issue remediation Included
Application-level monitoring (optional) Included
SLA compliance reporting Included
Historical performance trend analysis Included
Log-based anomaly detection Included
Synthetic transaction monitoring Included
Service-level objective (SLO) tracking Included
Predictive capacity analytics Included
Backup & Recovery10 items
We treat your data like gold. Our backup and recovery services are designed for resilience, speed, and peace of mind. With nightly backups, encrypted storage, DR replication, and file-level restore, we ensure your business can bounce back from any disruption — fast.
Daily / nightly / custom scheduled backups Included
Backup retention (per requirements) Included
Optional DR replication Included
File-level restore support Included
Backup integrity validation Included
Backup encryption (at rest + in transit) Included
Backup job monitoring & alerting Included
Disaster Recovery as a Service (M-DRaaS) Included
RPO/RTO tracking Included
Automated failover testing Included
Patching & Maintenance10 items
We keep your systems current without the chaos. Our patching and maintenance services are designed for stability, security, and zero disruption. With automated validation, rollback safety, and compliance reporting, we make updates seamless and stress-free.
Enterprise hardware lifecycle management Included
Hypervisor maintenance Included
Patching & updates Included
Zero-downtime patching (where supported) Included
Firmware & BIOS updates Included
Patch rollback testing Included
Maintenance window scheduling Included
Patch compliance reporting Included
Automated patch validation & staging Included
Application-aware patch sequencing Included
Enterprise Networking13 items
Your network is your lifeline — we make it bulletproof. From virtual networking to DDoS protection, SD-WAN, and tenant-level VxLANs, we deliver secure, high-performance connectivity that scales with your business and adapts to your needs.
Enterprise virtual networking (10/25/40/100/400 Gb) — non-metered Included
VPN tunnels to office/cloud Included
Public IPs as required Included
Optional DDoS protection Included
Private VxLANs per tenant Included
Inter-site routing (multi-site clients) Included
Direct DC-to-DC networks Included
Traffic shaping / QoS policies Included
AD, DNS & DHCP services Included
IPsec or SSL VPN options Included
SD-WAN integration (optional) Included
Cloud-native load balancing Included
Network flow logging & analytics Included
Compliance & Governance6 items
We make compliance effortless. Our platform is built with governance in mind — from audit logging to policy enforcement and automated evidence collection. Whether you're targeting HIPAA, SOC 2, or ISO 27001, we help you prove it, maintain it, and scale it.
Regulatory audit support (ISO, PCI, NIST, industry-specific) Included
Compliance mapping (HIPAA, SOC 2, etc.) Included
Continuous compliance monitoring Included
Policy-as-code enforcement Included
Automated evidence collection (on request) Included
Change tracking & configuration drift detection Included
