Managed cloud services give lean IT teams additional operational coverage for business-critical cloud infrastructure without requiring them to staff every specialty around the clock.
vmXcloud® Managed Cloud Services provides ongoing cloud infrastructure management with 24/7 monitoring and expert support. Cybersecurity is standard on vmXcloud deployments, and managed OS patching for servers is bundled into the service.
Your team gets broader operational support for the cloud environment while staying focused on the systems and priorities closest to the business.
vmXcloud defines the management responsibilities it will handle based on your cloud environment and documents them in your service agreement.
The underlying cloud environment may be provided through Infrastructure as a Service or Hosted Private Cloud. Managed Cloud Services focuses on operating and supporting that environment after deployment.
For regulated and data-sensitive organizations, vmXcloud services support compliance with HIPAA, PCI DSS, and SOC 2. Your organization remains responsible for its policies, applications, user access, documentation, and procedures.
Outsourcing can give your organization clearer operational responsibility for keeping cloud infrastructure monitored, maintained, and supported over time.
Outsourcing cloud infrastructure management gives your team access to specialized infrastructure, networking, virtualization, and security expertise without requiring every discipline to be staffed internally.
vmXcloud gives your team experienced support for the cloud infrastructure behind critical workloads.
Reactive support begins after a problem is reported. Proactive cloud management continuously monitors the environment for conditions that require attention and provides a defined path for escalation.
This helps your team address issues earlier instead of relying on users to discover them first.
Ongoing maintenance helps keep cloud infrastructure current as operating systems, platforms, and workload requirements change.
vmXcloud also follows a standard three-year hardware technology refresh cycle, helping to keep the underlying infrastructure supporting your environment current.
Managed cloud services are priced according to the infrastructure and management scope required for your environment.
Once that scope is agreed upon, vmXcloud provides fixed monthly contracted pricing for the services in your agreement, giving you a predictable recurring cost for the contracted service scope.
Outsourcing cloud infrastructure management gives your team access to specialized infrastructure, networking, virtualization, and security expertise without requiring every discipline to be staffed internally.
vmXcloud gives your team experienced support for the cloud infrastructure behind critical workloads.
Reactive support begins after a problem is reported. Proactive cloud management continuously monitors the environment for conditions that require attention and provides a defined path for escalation.
This helps your team address issues earlier instead of relying on users to discover them first.
Ongoing maintenance helps keep cloud infrastructure current as operating systems, platforms, and workload requirements change.
vmXcloud also follows a standard three-year hardware technology refresh cycle, helping to keep the underlying infrastructure supporting your environment current.
Managed cloud services are priced according to the infrastructure and management scope required for your environment.
Once that scope is agreed upon, vmXcloud provides fixed monthly contracted pricing for the services in your agreement, giving you a predictable recurring cost for the contracted service scope.
You do not need to know exactly which services you need before you reach out. A vmXcloud engineer can review your current environment and responsibilities, identify where additional management would help, and define the appropriate coverage.
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Reduce the day-to-day work of monitoring, maintaining, and managing the cloud infrastructure your workloads depend on.
Keep recurring server patching and maintenance coordinated with the cloud environment your team already manages through vmXcloud.
Coordinate cloud security responsibilities with the managed environment they protect.
Coordinate backup and recovery requirements with the managed environment when those services are included in your solution.
SERVICE SCOPE NOTE: Managed OS patching applies to servers, not employee workstations.
CityMD/Summit Health has run critical workloads with vmXcloud for nearly a decade, and Continuance Health Solutions for more than 10 years.
Those long-term relationships reflect the ongoing operational support that Managed Cloud Services is built to provide for business-critical environments.
